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Frequently Asked Questions
Do you offer Australia-wide delivery?
Yes, we deliver to all states and territories across Australia. Delivery times vary by location — metro areas typically receive orders within 5-10 business days, while regional areas may take 10-15 business days.
What is your return policy?
We offer a 30-day return policy for unused items in original packaging. Please visit our Returns & Refunds page for full details. All returns must comply with Australian Consumer Law.
Are your prices inclusive of GST?
Yes, all prices displayed on our website are in Australian Dollars (AUD) and include GST (Goods and Services Tax) at the current rate of 10%.
Do you have a physical showroom?
Yes, our showroom is located at Unit 1412, 57-59 Queen St, Auburn NSW 2144. We welcome visits during business hours (Mon-Fri, 9AM-5PM AEST). Please call ahead to arrange a visit.